Island Cruises Press Release 27 September 2007
October 1, 2007 by admin
Island Cruises confirms that one of its ships, the Island Star, suffered a power outage on Tuesday evening, September 25, while on a week’s Mediterranean cruise.
The cruiseliner, with 1,476 passengers on board, docked at Villefranche, near Nice on the French Riviera, where every effort was made to resolve the problem. Unfortunately, this proved not to be possible and the decision was taken to fly cruise passengers home on Thursday 27 September.
Island Cruises’ managing director, Patrick Ryan, flew to Nice to meet with passengers personally. He said: “Island Cruises apologises for the disappointment this has caused passengers and offers its assurance that everything possible was done to get Island Star’s voyage underway again before this difficult but unavoidable decision was taken”.
“Due to the disruption of their cruise passengers will receive a 100 percent cash refund. We would like to thank passengers for their support and patience at this time”.
Island Cruises are arranging for customers to be flown back to their original airport of departure where possible. If this is not achievable, customers will be flown back to an alternative UK airport where onward transportation will be arranged. Company representatives will be on hand to assist with this process in most cases.
