Island Cruises Press Release 29 September 2007
October 1, 2007 by admin
Island Cruises regrets to announce the cancellation of its Island Star cruise from Palma, Majorca, on Saturday, September 29. This is due to essential repairs which have to be carried out on the vessel’s engines. 1489 passengers are affected.
Island Star was forced to cut short its September 22 cruise because of related mechanical failure and the company does not wish to risk inconveniencing and disappointing passengers on the September 29 cruise. It is now being taken to a nearby port for further repairs.
Patrick Ryan, managing director of Island Cruises, said: “we deeply regret needing to take this decision but the safety and comfort of our passengers must always come first. We will be offering our passengers a 100 per cent cash refund and a 25 per cent future cruise discount certificate to try and make up for this disappointment”.
Some Island Cruise holidaymakers are booked on a one-week resort holiday in Palma followed by the seven-day cruise on Island Star. These will be offered a second week at the resort or a 50 percent refund on the cost of their holiday together with a 25 per cent future cruise discount certificate for a 7 night Mediterranean cruise which can be taken by October 2009.
All passengers are in the process of being contacted but an information helpline is available for them: 0844 800 3131.
The Island Star cruise leaving from Palma on Saturday 6 October is unaffected and will take place as scheduled.
